![]() ![]() However, the Scottish Affairs Committee of MPs has accused banks of 'rushing to close before legislation to protect access to cash and banking services can take effect'. This will be monitored and enforced by the Financial Conduct Authority (FCA). You can find your nearest pop-up location on the TSB website.įirst announced in the Queen’s Speech in May, the forthcoming legislation will ensure people can continue to conveniently withdraw and deposit cash. However, you won’t be able to withdraw or deposit cash, or open and close accounts. Help with managing finances if you’ve suffered a bereavement.Non-cash payments to someone you’ve paid before, up to £10,000.Internet and mobile banking registration, forgotten passwords and troubleshooting.Help with managing your existing payments, such as direct debits.You can do the following services at a pop-up locations: TSB has more than 40 pop-up bank branches across England, Wales and Scotland. Here are some of the cash solutions that have been announced or put in place since our campaign began: TSB ‘pop-up’ branches What's being done to protect access to cash? NatWest (including Royal Bank of Scotland sites): 83.Lloyds Group (includes Lloyds Bank, Halifax and Bank of Scotland): 186.This was closely followed by Barclays, with 184 branches: ![]() Lloyds Banking Group announced the most branches last year, with 186 announced. More than 800 bank branches closed in 2022 Find out more: is your local bank branch closing?.To find out whether your local bank branch is closing, or has recently closed, our bank branch closure checker tool shows the branches shutting down in your local authority area. HSBC is due to close 114 sites this year, Lloyds Banking Group will close 59 banks, NatWest is due to close 43 sites, Barclays will close 26 sites, Santander will close five and Nationwide has one scheduled closure. Almost all major high street banks have sites earmarked for closure, and more could follow. TSB isn't the only organisation closing branches this year. Once the latest closures have taken place in May, it will have 213 bank branches remaining. This means it's closed 314 banks over the past three years. TSB closed 80 sites in 2020, 164 sites in 2021 and 70 sites last year. Find out more: what support are banks offering during the cost of living crisis?.This will also provide customers with banking services. In Kirkwall, it’s opening a pop-up service, which will open three days a week. The 'banking pods' will provide cash and banking services. TSB said it will be opening TSB 'banking pods' in local shopping centres in Wigan and Luton, where branches are due to close. ‘Through video, telephone, digital, branch and other face-to-face services, TSB customers now have more ways to bank with us than ever before.’ (Please note that due to the schemes' eligibility criteria not all TSB business customers will be covered by these schemes).TSB said the decision to close a bank branch is ‘never taken lightly’, but its customers are banking differently, and more of them are using digital banking.Ī spokesman told Which?: ‘We remain committed to a national branch network and have invested £30m upgrading it over the last two years. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. Read more about our lending commitments to you (PDF, 400KB). TSB adheres to The Standards of Lending Practice for business customers which are monitored and enforced by the Lending Standards Board. SC95237.Īuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. Registered Office: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Not all telephone banking services are available 24/7. Your Business Banking Call Centre is available from 8am to 6pm Monday to Friday and 9am to 2pm Saturday (excluding UK public holidays).Ĭalls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. If you have a hearing or speech impairment you can contact us using Text Relay or Textphone on 03 (lines are open 8am – 6pm Monday to Friday, 9am – 2pm Saturdays). If you’d like this in another format such as large print, Braille or audio please ask in branch. ![]()
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